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Summary of complaints procedure

Complaints Policy and Procedure

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About us

We are a Tenant Management Co-operative responsible for the management of Bancroft Estate. The estate is situated between Bethnal Green and Stepney and consists of 603 homes which we manage on behalf of the Council under the ‘Right to Manage’ legislation.

Privacy Policy Data Subject Rights Zero Tolerance Policy

Opening hours

Monday, Tuesday, Thursday, Friday
9.30am – 4.30pm

Wednesday
9.30am – 1.00pm

Saturday, Sunday, Bank Holidays and Public Holiday
CLOSED

© 2026 Bancroft Tenant Management Co-operative

About
Tenants
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